Quarantine & scan first
Files must be quarantined and scanned for malware before conversion or review so nothing reaches a reviewer's screen unchecked.
No account setup, no app install. The client sees exactly what's outstanding and submits it from their phone or laptop.
Sample client checklist on mobile. The last item is interactive — try it.
These handling controls are release requirements. They are not presented as implemented or verified while Cohesio remains pre-beta.
Files must be quarantined and scanned for malware before conversion or review so nothing reaches a reviewer's screen unchecked.
The planned flow saves answers incrementally so clients can leave and return without relying on one all-or-nothing submit step.
Bank passwords, card security codes, other credentials, medical records, KYC data and payroll administration are excluded from what Cohesio asks for or stores.
The planned flow issues a durable receipt for every admitted upload so clients can tell what the system received.
Phase 1 targets everyday statement and receipt formats — proposed limits of 20 MB and 50 pages per file. Formats outside this range still route to a person, not a silent failure.
Review & handoff is where evidence, exceptions and completion happen.